Fidelity Services Group Hiring: Sales Assistant Role Available-apply today

Are you passionate about supporting a dynamic sales team and excelling in administrative duties? Fidelity Services Group is seeking a Sales Assistant to join their team. If you’re a motivated individual with strong organizational skills and the ability to thrive under pressure, this role might be for you!

Application Deadline: October 7, 2024

Job Overview

The primary objective of the Sales Assistant position is to provide essential administrative support to the Sales department, ensuring smooth daily operations. This role involves assisting senior management and handling various tasks to keep the department running efficiently.

Minimum Qualifications

To be considered for this role, candidates must meet the following qualifications:

• Grade 12 with proficiency in Mathematics and Accounting.
• A post-school qualification is advantageous.
• PSIRA Grade B certification is required.
• 3 to 5 years of experience as an assistant reporting to senior management.
• Flexibility to work extended hours when necessary.
• A clean criminal record with no pending cases.
• Proficiency in Advanced Excel, MS Word, and PowerPoint.
• Exceptional verbal and written communication skills.
• Strong ability to manage work-related stress and remain effective under pressure.
• Capacity to work independently while meeting strict deadlines.
• A positive attitude, enthusiasm, and self-motivation.
• Ability to collaborate with a team and handle individual assignments effectively.
• Strong multitasking abilities are crucial for success in this role.

Key Responsibilities

In this role, you will be tasked with several key responsibilities that will contribute to the success of the Sales department:

1. Administrative Support for Sales Consultants

As a Sales Assistant, you will provide essential administrative assistance to the Sales Consultants. This includes generating quotes and managing the administrative processes for national contracts.

2. Building and Maintaining Relationships

You’ll play a key role in establishing and maintaining effective working relationships with various support departments to ensure smooth communication and problem resolution.

3. Handling Client Queries

Taking ownership of escalated queries is a vital responsibility. You’ll ensure timely follow-up and resolution for clients, working closely with staff to address and solve issues efficiently.

4. Coordinating Meetings

Managing meetings, including scheduling and coordination, is another core aspect of this position. You’ll be responsible for booking meetings with clients, staff, and senior management, as well as taking accurate meeting minutes when necessary.

5. Documentation and Correspondence

You will also handle the department’s correspondence, ensuring that all documents are distributed promptly. Managing the filing system and screening documentation is a critical part of maintaining organizational efficiency.

6. Purchase Orders and Sales Orders

You’ll manage purchase orders, quotes, and sales orders, ensuring that all necessary paperwork is completed correctly and in a timely manner.

7. Telephonic and Visitor Management

As the first point of contact for phone queries and visitors, you’ll ensure professionalism in assisting clients and making them feel welcomed.

8. Ad-Hoc Duties

There may be occasional ad-hoc responsibilities required by the Head of Department (HOD). Flexibility and the willingness to take on additional tasks will be expected.

Key Competencies and Attributes

The Sales Assistant position demands a variety of competencies and personal attributes that are critical for success:

• High Accuracy: Attention to detail is key to ensuring that all tasks are completed accurately and efficiently.
• Financial Acumen: A strong understanding of financial processes is important for handling sales orders and purchase orders.
• Organizational Skills: The ability to stay organized and manage multiple tasks is crucial.
• Assertiveness and Initiative: Taking initiative and confidently handling tasks will set you apart in this role.
• Time Management: Efficient time management is required to meet tight deadlines and manage a busy workload.
• Team Player: Collaboration is key, so being a team player is essential.
• Self-Development: A desire for continuous self-improvement, along with the ability to help others develop, is highly valued.
• Emotional Intelligence (EQ): Strong interpersonal communication skills are needed to navigate professional relationships and manage confidential information effectively.
• Ownership and Accountability: Taking full responsibility for your tasks and making decisions confidently is essential.

Why Work at Fidelity Services Group?

Fidelity Services Group offers a challenging and rewarding work environment. As a Sales Assistant, you’ll have the opportunity to contribute to the company’s growth while developing your own career in a supportive and dynamic setting.

How to Apply

Interested candidates are encouraged to apply online by clicking on the application link. If you have not been contacted within 10 working days after the closing date, please consider your application unsuccessful.

Don’t miss the opportunity to become a part of the Fidelity Services Group team! Apply by October 7, 2024, and take the next step in your career.

4o